We unfortunately are not able to offer same day dispatch and orders will usually be dispatched the next working day, therefore 2-5 Day delivery is from Dispatch & not from when the order has been placed.
All delivery times are based on WORKING DAYS so when calculating when you can expect to receive your order, please do not count Weekends and Bank holidays.
All delivery times are estimated as no service can be guaranteed. The only guaranteed service is Royal Mail Special Delivery at a significant additional cost. This option is not available as standard so if you require this service then please contact us to request a quote.
All parcels are sent with ROYAL MAIL and will be sent by proof of delivery or Signed For, so please make sure you are going to be home when your parcel is due for delivery or that suitable arrangements have been made if you are not going to be home. We will not be held responsible for any lost parcels or lost items when the customer has instructed the driver to leave the parcel, even if the customer deems it safe, as the customer has accepted responsibility for the parcel by over riding our instruction.
All parcels must be immediately inspected upon receipt and any damages advised to us within 24 hours as per our Terms and Conditions. We may not be able to help if you report any problems outside of this time frame.
Boxes of Candles for delivery